15 Points to Think about While Selecting a Software Testing Company

Serena Gray
5 min readJan 9, 2020

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Why do we test something? The same applies to software which before launching in the marketplace is necessary to test. That is in order to make sure its functioning, accuracy, and simplicity of this system.

Software developing businesses hire software testing companies such as any other outsourcing agency as they are experts in ensuring that a software system operates flawlessly and steps up to all the essential quality criteria put into position. But what're the standards, based on what we hire a software testing firm?

We will discuss this in the following sections. But let us know, what is software testing?

It is an investigation that is conducted to give details regarding the quality of the software. It’s done to ensure that the program is working as expected.

There are two ways of performing software testing:-

Black box software testing is done by professional artisans qualified for the job.

White box testing achieved by non-technical end-users.

It’s an organization that conducts applications testing for different businesses or business entities.

So now, in the following section, we will discuss the points which need to be contemplated while employing a software testing firm.

1. Experience:-

It is one of the most significant aspects which needs to be considered while employing a software testing firm. You should assess whether the company has any expertise in software testing or not. To accomplish this, you can check or read their portfolio and by going through their past experiences. Some parameters on which you are able to rate the company’s experience are Parameters of programming, usability, the functionality delivered, layout and promotion, load balancing capacities, etc..

2. Qualifications:-

However qualification plays a very important part in choosing the software testing company, but it isn’t essential that a qualified outsourcing firm will provide you a better outcome. The matters that thing is the innovative ideas, the capability of the group not to mention the eligibility as well. Thus, before hiring a company the standards of eligibility also have to be considered. You should provide your project to the business that have a group of well-qualified professionals.

3.

Prior to hiring a software testing company that you must assure that the business and the team should have a solid knowledge of programming language and resources associated with software testing. The organization has a more organized framework and a coordinated coding program will possess better code maintainability compared to others.

4. The Amount of Service:-

It’s another significant point that needs to be considered prior to hire a software testing firm. It’s very important to see the expansion or the scope of the services rendered by the company since it will assist you in the long run. You should assure that the provider is supplying you with the steps of the software development lifecycle.

5.

It is another important question that comes to mind while choosing a software testing firm. The question is if you should choose an offshore company or a company in precisely the same state?

The overseas company may supply you the high-quality service but at precisely the same time, there can be an issue of communication barriers, language difficulty, and cultural differences, etc.. Consequently, if you’re choosing an international company, ensure that they can beat these obstacles.

6.

It is an agreement or a contract signed between both the parties i.e. the service provider and the customer. It is very important to define the SLAs between the two parties to ensure a 100% alignment of targets settled between the parties.

Some key points that your SLA must have are:-

Knowledge transfer
core company know-how
Process compliance
Timelines of coverage and project management
Quality steps etc..

7. Flexibility and Scalability:-

There should be flexibility in the services supplied by the software testing business or an outsourcing company. It should be determined by analyzing factors like modifiability, ease of exit, robustness, new capability, etc.. Outsourcing contracts demand a degree of mouldability to ensure the timescale fluctuations are satisfied.

8.

It is one of the principal objectives of the client to achieve a remarkable excellent improvement through outsourcing a software testing company. As the agreement comes to an end, the working method and procedure attempted to improve always. Eventually, the goal should be the overall improvement of the finished product.

9. Intellectual Property Protection:-

It’s among the important aspects to be cared for when administering the services. IP refers to the creation of thoughts like creations, designs, the artistic function, and emblem, etc. used in commerce. It’s among the largest challenges to protect the IP of the company when it’s outsourced.

10. Security:-

When you employ a software testing company, security is the most important aspect that needs to take care of. The software must be getting the information about the organization which shouldn’t be disclosed to everybody. Therefore, a business should choose the company which provides security to the software.

11. Testing Infrastructure:-

It refers to the techniques and tools which are needed for application testing. Prior to employing a software testing company that you should guarantee that the service provider must have all the required infrastructure to support your software or product. The testing infrastructure includes software, hardware, operating system, backend database programs, testing applications, platforms, etc..

12.

Management plays a significant role in software testing. So before employing a software testing company, you must be certain that the managerial style of your organization is compatible with the service provider. It’s necessary that both should have the exact same managerial language which will help them operate together.

13. Responsibility and Accountability:-

Responsibility and accountability ought to go together. The software testing business you’re employing must be responsible and should be one that will take the liability also. You would really like to use the firm who is prepared to take the responsibility and the liability too.

14.

After obtaining the company on the above-mentioned parameters, you should decide the true cost of working with them. You should choose the outsourcing firm which provides one of the most ROI in terms of quality, total value inclusion, and timely shipping.

15.

Before employing a software testing company, you must ensure the corporation should have all the required documentation standards you want. Some of the documents are; test plans, scripts, test plans, test scenarios, and test results, etc.. You should be sure that the organization you are employing should be well recorded and you’ve got easy access to the documents.

Final Thought

Nowadays, program testing is the requirement of virtually every software project or company. For conducting a software test we will need to hire or outsource a software testing firm that meet all of the above-mentioned parameters or aspects. The major motive of outsourcing a software testing company is to get the top quality work at a reasonable cost. Another reason for outsourcing the firm is that the company employing the software testing company can concentrate on its core business area.

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Serena Gray
Serena Gray

Written by Serena Gray

I work as a Senior Testing Specialist at TestingXperts. I am a testing professional accustomed to working in a complex, project-based environment.

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