User Testing Methods Explained

Serena Gray
3 min readMay 11, 2021


For every enterprise, high-performing and customer-centric applications are crucial for enhancing their visibility and advancement. To create this proficient, user feedback is something quite essential, as it helps in understanding how well the item is benefiting the end-users. Businesses can improve only when users receive the right seamless experience, thus, it becomes crucial for the teams to explore the way users are experiencing performing consumer testing.

What’s User Testing?

User testing is one of those software testing practices that’s employed in the designing process by a set of members to confirm software applications. Within this technique, the interfaces and functions of an application, website, or service are tested by a set of real users.

With user testing, teams can validate the usability of the software or site or program. It helps the teams to choose whether the product is ready for the creation or not and thus, enterprises can protect their brand reputation by offering the best user experience.

Kinds of User Testing

Tree Testing: This is one of those user testing types and within this technique, users are supplied with a tree-like sitemap for navigating with no visual components distraction.

Remote Usability Testing: During this distant user testing process, there’s an insight platform used for recording both the voice and monitor of the participants when they test and interact with the program in the natural atmosphere. The comments from these types of actual participants aids in attaining proper insights into the goods.

Quantitative Behavioural User Testing: In this user testing procedure, at least 20 participants are considered for achieving accurate data. The participants are somewhat more in this method since the user experience researchers prefer having more variety of participants to achieving accurate results.

User Testing is an important practice to ensure the application is fulfilling the specified company and customer expectations. The above-mentioned information can help to short about user testing and three of its user testing kinds. Leverage user testing solutions out of next-gen testing services supplier to provide quality applications.

Below mentioned are the usability testing methods That You Ought to know:

  • Guerilla testing: It is one of the simplest forms of usability testing which involves visiting public places such as coffee shops and picking participants randomly to check your product. But in return, the participants get rewarded in the kind of gifts.
  • Lab Usability testing: In this testing process the test is conducted in specific environments such as labs under the existence of a moderator. It is also known as a moderated endurance evaluation.
  • Unmoderated usability test: This testing is done without the existence of a moderator in an unmoderated setup typically at participants’ location and in their own apparatus.
  • Contextual inquiry: It’s similar to an interview/observation method where a set of questions is asked by the actual user/test participants about their experience with this product.
  • Card Sorting: In this technique, examine participants will need to set notions (content, attributes ) on cards and also control the cards into groups and categories.
  • Session recording: it’s a method of recording the activities that real users take while they interact with a site. This information helps stakeholders to know what characteristic most brings the users.



Serena Gray

I work as a Senior Testing Specialist at TestingXperts. I am a testing professional accustomed to working in a complex, project-based environment.